Void a Payment
Last Revised: March 21, 2017
If you have entered a payment in error or if a check is being returned for insufficient funds (a hot check), then you can void the payment from the Payment screen.
Security jobs, tasks, and entitlements related to voiding a payment are shown in the table below. For step-by-step instructions on Security jobs, tasks and entitlements, please click here to see the documentation in the Tax Collection System help.
| Task | Entitlement and Description |
|---|---|
| TAKE_A_PAYMENT_AND_REVERSALS | ACTBLW_01, access to the Deposit Control screen |
| LP_PERMIT_DEPOSIT, needed to open a Permit deposit for taking payments | |
| AUTHORIZE_VOID_OF_PAYMENT | LP_VOID_PAYMENT, ability to void a payment when voids are allowed |
| LP_AUTHORIZE_VOID, ability to authorize another user to void a payment when voids with authorization is allowed | |
| LP_AUTH_VOIDS_SAME_USER, ability to authorize they own void of a payment when voids with authorization is allowed |
Client Preferences:
AUTHORIZE_VOID (TCS): Set to Y to require approval when voiding a payment. Set to N to not require such approval.
- In the Deposit Control screen, open or re-open a Liquor/Permit deposit. This deposit should be the same one in which the original payment was made.
- Click Payment Transaction; the Accounts screen, total due for all permits for that business/location, and owner's name will already be filled in..
- If the user entitlement LP_VOID_PAYMENT has been granted, the Void button appears.
- Click Void.
- If the user entitlement LP_AUTHORIZE_VOID is has been granted to your user, an authorization popup appears. Enter a Username and Password, then click OK. If the LP_AUTH_VOIDS_SAME_USER entitlement is unchecked, the user can authorize voids only for other users.
- After the authorizations have been entered (if necessary), the Unpaid window will appear. This window contains all accounts paid in the current deposit.
- 7.Click the Unpay box to the right of the amount.
- Click Process to void the payment.