General Information
Welcome
Logging On
Understanding the Toolbar
Moving Around the HOT System
Parts of the Screen
Moving Around the Screen
How to Print a Screen
How to Do a Query
Client Preferences
User Security
Documents Management
Account Search
Searching for an Account
Hotel Master
Viewing and Changing Hotel/Owner Summary Information
Viewing and Changing Hotel Master and Owner Info
Viewing and Changing User Name-Hotel Associations
Adding Fees
Account Status
Introduction to Account Status Information
Deposit and Payments
Opening, Re-Opening or Closing a Deposit
Taking an Online Payment
Reversing a Payment
Payment Search
Payment Allocation - Multi-Billing Period Payments
Harris County Lockbox - Hotel
Transferring Payments
Deposit Status/Payment History
Deposit Status
Payment History
Sales Reports
Sales Reports Maintenance
Sales Reports History
Notes
Viewing, Entering, and Changing Notes
Reports
Running Batch Processes and Reports
Previewing and Printing Reports
Postcard Receipts
Delinquent Tax Bills
Sales Report
Non-Filing Letters and Report
Status Report
Deposit Detail/Summary Report
Collections Report
Overage Detail/Summary Report
Fee Summary Report
Hotel Owner Report
Delinquent HOT Report
Portal
Portal Users
File a Report on Web Portal
System Configuration
Tax Unit Maintenance
HOT Schedule
All Files
Portal Users Screen
Note: if the HOTPORTAL_USERS entitlement is not granted to a user, the tab will be labeled USERS.
