Introduction to Account Status Information

Last Revision:  February 27, 2018

The Account Status screen gives the history of payments and remaining account balances for a particular account.

Entitlements:

HOTSTATUS: View the Hotel Status screens

  1. Enter 2 in the Select box on the Main Menu, then press Enter, or select Account Status on the Go To list; the Account Status screen will appear.
  2. If you are carrying a hotel number from another screen it will appear in the Hotel ID field along with any other available data.

If the Hotel ID field is blank, enter a number in the space provided and press TAB (or F8, then TAB).

If you would like a different ID than the one currently displayed, press F7, key in the new one, then press TAB (or F8, then TAB).

  1. The following information for this hotel is displayed.
FIELD DESCRIPTION
Hotel ID (view only) System-generated number assigned to this hotel
Name Hotel name
Owner Hotel owner
Active For active accounts, this is checked.
Total Tax Rate The total tax rate for the hotel
Amount Due As Of Defaults to current date, can be changed to show different amounts owed.
Multiple Reports This column on the far left will display an asterisk (*) if multiple reports have been filed for the period.
Year Hotel/motel tax year
Period Billing period
Taxable Receipt Total room receipts that are taxable
Base Tax Base tax due based on taxable receipts plus NSF charges
Paid Tax Amount of tax paid for the period
Applied Discount Amount of discount (if any) applicable for the period
Remaining Tax Amount of unpaid tax
Remaining Discount Amount of unapplied discount
Overage Overpayment amount
Fees Fee amount due
Amount Due Total amount due
Stat These symbols may appear in the far right column: ! - pending internet payment; @ - unsuccessful internet payment; * - multiple outstanding (unposted) internet payments
  1. To see this information for each jurisdiction associated with the hotel, double-click in one of the rows. A popup window appears that shows unpaid amounts for that period. Additional information displayed includes the following:
FIELD DESCRIPTION
Report No. System-generated number assigned to the sales report
File Date Normally the same as the receipt date for the payment
Confirmation No. A number assigned to the hotel report after it has been filed. Used on the portal so that portal users can confirm that the reports they file have been received by the county.
Distributing Tax Unit Tax unit that collects occupancy tax in the hotel/motel system
Collecting Tax Unit Tax units that receive occupancy tax in the hotel/motel system
  1. Click Amount Paid to see paid amounts for that period.
  2. Click Close Window to return to the Account Status screen.